Dog Grooming Booking System

Implement role access and the administrator configuration needed before booking availability can exist, then add customer pet records.

1. Register with an email address and password No story prerequisite
2. Sign in and open the dashboard for the account role No story prerequisite
3. Log out from any dashboard Depends on: Sign in and open the dashboard for the account role
4. View the staff account list Depends on: Sign in and open the dashboard for the account role
5. Create a staff account Depends on: View the staff account list
6. Edit a staff member's name and email address Depends on: Create a staff account
7. Deactivate a staff account after resolving future work Depends on: Create a staff account
8. Set recurring weekly shifts for a staff member Depends on: Create a staff account
9. Add a dated schedule exception Depends on: Set recurring weekly shifts for a staff member
10. Create a grooming service Depends on: Sign in and open the dashboard for the account role
11. Edit a grooming service's booking details Depends on: Create a grooming service
12. Deactivate a grooming service Depends on: Create a grooming service
13. Set the rebooking fee amount Depends on: Sign in and open the dashboard for the account role
14. Assign eligible groomers to a service Depends on: Create a grooming service, Create a staff account
15. Add a dog profile Depends on: Register with an email address and password, Sign in and open the dashboard for the account role
16. Edit a dog profile Depends on: Add a dog profile
17. Remove a dog that has no upcoming appointments Depends on: Add a dog profile

Build booking from the configured services and staff capacity, then use a confirmed booking to test attendance and the complete grooming workflow.

1. Browse active grooming services Depends on: Create a grooming service
2. Select a dog for the appointment Depends on: Add a dog profile
3. Select one or more grooming services Depends on: Browse active grooming services, Select a dog for the appointment
4. Select a preferred eligible groomer Depends on: Select one or more grooming services, Assign eligible groomers to a service
5. Choose an available date and time Depends on: Select a preferred eligible groomer, Set recurring weekly shifts for a staff member, Add a dated schedule exception
6. Move between booking steps without losing selections Depends on: Select a dog for the appointment, Select one or more grooming services, Choose an available date and time
7. Review all booking selections Depends on: Choose an available date and time, Move between booking steps without losing selections
8. Confirm a booking without double-booking the slot Depends on: Review all booking selections
9. See confirmation for a completed booking Depends on: Confirm a booking without double-booking the slot
10. View today's shift and attendance status Depends on: Create a staff account, Set recurring weekly shifts for a staff member, Sign in and open the dashboard for the account role
11. Clock in for today's scheduled shift Depends on: View today's shift and attendance status
12. Clock out from an active shift Depends on: Clock in for today's scheduled shift
13. View today's assigned appointment list Depends on: Confirm a booking without double-booking the slot, Sign in and open the dashboard for the account role
14. Open an assigned appointment Depends on: View today's assigned appointment list
15. Start an assigned appointment with a before photo Depends on: Open an assigned appointment, Clock in for today's scheduled shift
16. Save grooming notes during an appointment Depends on: Start an assigned appointment with a before photo
17. Complete an appointment with an after photo Depends on: Save grooming notes during an appointment

Implement customer and staff booking-change workflows on top of real appointments, then expose the administrator booking list used to inspect those results.

1. View upcoming and past booking lists Depends on: Confirm a booking without double-booking the slot
2. Open the details of a customer booking Depends on: View upcoming and past booking lists
3. Reschedule an upcoming booking Depends on: Open the details of a customer booking, Choose an available date and time
4. Cancel an upcoming booking Depends on: Open the details of a customer booking
5. See a 24-hour fee warning before a late change Depends on: Set the rebooking fee amount, Reschedule an upcoming booking, Cancel an upcoming booking
6. Pay a required rebooking fee Depends on: See a 24-hour fee warning before a late change
7. Mark an assigned appointment as a no-show Depends on: Open an assigned appointment
8. Reschedule a booking after speaking with the customer Depends on: Open an assigned appointment, Choose an available date and time
9. Cancel a booking after speaking with the customer Depends on: Open an assigned appointment
10. View all bookings in an administrator list Depends on: Confirm a booking without double-booking the slot, Sign in and open the dashboard for the account role
11. Filter the administrator booking list Depends on: View all bookings in an administrator list
12. Open any booking from the administrator list Depends on: View all bookings in an administrator list

Finish customer records and notifications, then add each specific administrator intervention with visible history and operational reporting.

1. Reset a forgotten password from an emailed link Depends on: Register with an email address and password
2. Change the account email address Depends on: Sign in and open the dashboard for the account role
3. Change the account password while signed in Depends on: Sign in and open the dashboard for the account role
4. Receive email confirmation of a booking change Depends on: Reschedule an upcoming booking, Cancel an upcoming booking, Reschedule a booking after speaking with the customer, Cancel a booking after speaking with the customer
5. View before and after photos for a completed appointment Depends on: Open the details of a customer booking, Complete an appointment with an after photo
6. Download a receipt for a completed appointment Depends on: Open the details of a customer booking, Complete an appointment with an after photo, Pay a required rebooking fee
7. Reassign a booking to another eligible groomer Depends on: Open any booking from the administrator list, Choose an available date and time
8. Reschedule a booking as an administrator Depends on: Open any booking from the administrator list, Choose an available date and time
9. Cancel a booking as an administrator Depends on: Open any booking from the administrator list
10. Change the services on a future booking Depends on: Open any booking from the administrator list, Create a grooming service, Edit a grooming service's booking details
11. View a booking's change history Depends on: Reassign a booking to another eligible groomer, Reschedule a booking as an administrator, Cancel a booking as an administrator, Change the services on a future booking
12. Monitor today's bookings and staffing Depends on: View all bookings in an administrator list, Clock in for today's scheduled shift
13. Review booking and staff metrics for a date range Depends on: Monitor today's bookings and staffing, Complete an appointment with an after photo